Additional Help

From eLearning

  1. Email us!
  2. Call us at 774-357-2081.
  3. You can always come by physically too! We are located in A208 on the Fall River campus and available in room 316 of the New Bedford campus.

   The email address is checked after hours and on the weekends by both eLearning and ITS help desk staff
    so that is the best way to get a rapid response!!!   

Help with your accessBCC and/or eLearning username/password

Try reseting your password from the “Forgot username/password” link from the accessBCC log-in page. Once you do this your password will get passed from accessBCC to eLearning and you’ll be able to log-in. If you are still having difficulty once you do this please contact the ITS help desk at 774-357-2134.Be sure to have your student ID (your 900 number) available.

The ITS Help Desk is open:

Monday - Thursday: 8am - 10pm
Friday: 8am - 7pm
Saturday: 8am - 4pm

eLearning 101

If you are new to distance learning or have questions about how to use the eLearning system we highly recommend that you spend some time in our sample eLearning 101 course. You’ll learn how to navigate through the eLearning system, download course files, post to the discussion board and gain answers to frequently asked questions.

To access eLearning 101:

  1. Log into eLearning using your accessBCC username and password
  2. Click on the eResources tab at the top of the page
  3. Follow the link for eLearning 101

That's it!