Technical Help
From BCC WIKI
Contents |
[edit] Answers to Frequently Asked Questions
Visit our Frequently Asked Questions page for answers to common questions about logging onto accessBCC, using accessBCC email, or problems accessing eLearning courses.
[edit] Browser Compatibility
[edit] List of Compatible Browsers
In order to use accessBCC and eLearningBCC you must be using a compatible web browser]. If you are using a web browser that is not compatible you may experience problems while using both accessBCC and eLearningBCC.
[edit] Using Firefox
We highly recommend the use of Firefox as a web browser on both the Mac and PC platforms.
Internet Explorer will block file downloads and may not display content properly. If you are having any problems accessing content from accessBCC or eLearningBCC please download and install Firefox. Be sure to also check to make sure that your system is allowing pop-ups (see below).
[edit] Allowing pop-ups
In order to access and use both accessBCC and eLearningBCC you will need to disable pop-up window blockers.
Pop-ups are new browser windows that open when you click on a link. They are often used on commercial web sites for advertising, surveys or preference settings and most browsers and virus protection programs are configured to automatically block them. accessBCC and eLearningBCC use pop-up windows to give you access to common site tasks. If you click on a link and nothing happens it is likely that pop-ups are being blocked. Common symptoms of pop-up blocking include not being able to read or post to the discussion board or send mail in eLearningBCC.
Please note that even if you set your browser to allow pop-ups, many browser toolbars (like the Yahoo! and Google toolbars) will block pop-ups. In addition, virus protection programs like Norton Anti-Virus also have built-in pop-up blocking protection.
Learn how to disable pop-up blocking.
[edit] Course Specific Information
[edit] MTH 25 Modern College Mathematics
The MTH 25 online course uses interactive components that require the MathXL player. You will need to download and install the player in order to complete your course work.
The player has been recently updated to work on both the Mac and PC platforms. Learn more about the system requirements of the MathXL player.
