From BCC WIKI
 What is eLearning?
eLearning is the term that is used to describe BCC's distance learning course offerings.
Students who take courses in one of these modalities are often refereed to as "eLearning students."
eLearning also refers to BCC's learning management system - currently Angel 8.0 - where faculty members can post resources for traditional face-to-face courses or teach partially or completely online. Students who are taking BCC distance learning classes need to access eLearning in order to connect to their online courses.
eLearning is more than just a single system - it is comprised of a variety of technologies and tools that students and faculty members can access, including the Smarthinking eTutoring platform, turnitin anti-plagiarism software, and VoiceThread.
 Who takes eLearning classes at BCC?
- 70% of registered students are female (both Fall 2013 and Spring 2014).
- The majority of eLearning students live geographically close to one of our campus/satellite locations.
- Most students taking a combination of eLearning and face-to-face classes.
- General studies, business administration, non-degree, liberal arts, criminal justice, and early childhood education are the top degree designations of eLearning students.
 How long has BCC been offering eLearning courses?
eLearning began at BCC way back in Fall 1999! It was a bit different then as the "world wide web" as we know it was still in its infancy - the main method of distance learning in 1999 was actually through television courses!!! At points in our history we also offered email courses and interactive television courses. Of course now the internet is our main method of course delivery but it doesn't mean that 5 years from now we won't be using a completely different technology.
Below you'll find two charts that demonstrate the growth (just since 2009) in BCC's eLearning course offerings and enrollments.
 How do I access my eLearning class?
The first time you access your eLearning courses you must log in through accessBCC. All of the systems at Bristol Community College are integrated so the first time you access eLearning your account needs to be synchronized. For all subsequent visits, you can log in directly to the eLearning server.
If you receive an external password request error or are unable to log into eLearning, try resetting your accessBCC password so it can get resynchronized through to eLearning. If you try resetting your password but still are unable to connect, please contact the ITS Help Desk at 508-678-2811 x2134.
Log-in video tutorials:
- Learn how to access your eLearning courses through accessBCC
- Learn how to log directly into the eLearning server
Please note that not all eLearning courses use the BCC eLearning platform. Some courses use publisher provided or alternative sites. However, links to these sites, and information on how to access them, should be provided with the BCC eLearning course space.
Also, please note that although you can log into the eLearning system, you will not be able to access your courses until the first day of the term. If you select one of your courses prior to that time you will be presented with a message that “this course is not available yet.”
All students enrolled in MTH 001, MTH 002, and MTH 003 will utilize the MyLabsPlus system to access their course content.
Faculty members teaching MTH 011, MTH 021 and MTH 031 may also choose to use MyLabsPlus. Students enrolled in these courses should see the course syllabus or their instructor for more information.
At the start of each term, students and faculty will receive an email in their accessBCC email account with their log-on information. For questions relating to logging into MyLabsPlus students should email the eLearning help desk at firstname.lastname@example.org .
 I'm new to eLearning. What should I expect?
- If you’ve never taken an online class before it is highly recommended that you complete the eLearning 101 tutorial. This is a free sample course site where you can learn how to download course files, post to the discussion board and gain answers to frequently asked questions. All students who enroll into eLearning courses are automatically enrolled into the eLearning 101 course space, but students can also self-enroll to gain access to the materials.
- You can also attend an eLearning orientation session to gain some hands-on help.
How much time will taking an online class take?
Although you do not need to physically come to campus, you still need to set aside equivalent time to learn, study and interact in the online classroom. If you were going to take a 3 credit course you would come to campus for 3 hours a week and would spend an additional 6 hours a week doing reading and homework outside of the classroom. In the online environment, you will spend the same amount of time, but you will need to figure out how to structure your own learning.
- For a 3 credit course you should plan to spend a total of 135 hours during a semester regardless of whether the course meets face-to-face, as hybrid, or fully online.
The table that appears below should help you identify how much time you should plan to spend per week if you are taking a three credit course:
|Semester Length||Time Per Week|
|15 weeks =||9 hours per week|
|13 weeks =||10 hours per week|
|11 weeks =||12 hours per week|
|8 weeks =||17 hours per week|
|6 weeks =||23 hours per week|
|3 weeks =||45 hours per week|
Watch the following videos to get a better understanding of and some of the skills and abilities you should have prior to taking an online class.
 I've registered for an eLearning class. Now what?
- All registered students will receive a physical post card in the mail before the start of the term as a reminder that you have registered for an online class!
- About a week prior to the start of the semester, you will also receive an email in your accessBCC email account from the college containing important information about taking distance learning classes. Many instructors will also communicate with students using accessBCC so it is critical that you regularly check your accessBCC email account!
- Log onto the system on the first day of classes! It is important that you log onto accessBCC the first day of classes to access the course site. You should carefully review the syllabus so you understand the course expectations. Attendance policies do apply in the online classroom and instructors can mark you absent if they do not hear from you on a regular basis and can also administratively withdraw you from a class. So, be sure to log on and begin participating the first day of classes!
- Be sure to have your course books and other required materials by the first day of class. Remember that you can order your books online through the BCC Bookstore. If you need help with ordering books, you can view the a step by step tutorial here to assist you.
 Do I need to come to campus for my distance learning class?
- Web courses do not physically meet on campus at any time during the semester so you do not need to come to campus for any “class meetings.” All course work is completed 100% online.
- Hybrid courses are a combination of face-to-face instruction and online interaction. Each hybrid course is different regarding how many times during the semester it meets. If you have registered for a hybrid course it is important that you attend the first class meeting. A reminder that you can find out when and where your course meets by checking your course schedule in accessBCC.
- Student Option Enrollment courses allow students to take the course as a traditional lecture course, 100% online or as a hybrid course. If you registered for a student option enrollment class it is highly recommended that you come to the first face-to-face meeting but if you have opted to take the class fully online then please make sure that you contact your instructor to let him/her know.
 Technical Requirements
- In order to successfully participate in and complete a distance learning course you will need to have access to a computer which is connected to the internet. It doesn’t matter whether you have a PC or a Mac – eLearning is compatible with both platforms.
- eLearning is also supported on most mobile devices. However, some content may be presented in a format (such as Flash) that is not supported by particular devices.
- If you do not have your own computer you can use the designated computer labs at the Attleboro, Fall River or New Bedford BCC campuses or your local library.
- Because specific computer and browser configuration settings are necessary for the eLearning system a conversation with your employer prior to the start of classes is encouraged if you plan on using a computer at work.
- Make sure your computer is properly configured and has all the necessary software for your course by trying our our eLearning 101 course. The course contains links to common plug-ins and applications that many eLearning courses use.
- For desktop and laptop systems we recommend the use of either Google Chrome or the Firefox web browser.
- For the iPad we recommend the use of the Puffin Web Browser Free.
- For Android Devices we recommend the use of either the Opera Browser or the Puffin Web Browser Free.
 Success in the Online Classroom
While the content of an online class will be similar to what you would experience in a traditional face-to-face setting, learning online does present a different set of challenges. The tips below will help you make the most of your online learning experience.
- Although most online classes do not have specific days or times when you meet as a class, all have deadlines and due dates. It is important that you log on to eLearning on the first day of the term and carefully review the syllabus so you understand the course expectations.
- Attendance policies do apply in the online classroom. Be sure to read and understand each instructor’s attendance policy. Instructors can mark you absent if they do not hear from you on a regular basis and can also administratively withdraw you from a class. If you cannot “attend” class be sure to communicate that to your instructor!
- Do not just stop attending class! Make sure that you formally drop the class by completing a course withdrawal form or by dropping the class through accessBCC. Visit the Enrollment Center's FAQ page for more information on withdrawing from a class.
- If you are having difficulty with the content of the class or cannot locate something on the course site be sure to contact your instructor!
- If you are having technical difficulties, please visit our Help page to learn how to contact us for support.
- Remember that students taking classes, certificate or degree programs online have access to the same student support services as those students taking traditional face-to-face classes. This includes access to tutoring, library services and disability services. Some of these services are available electronically, others you will need to call in order to obtain additional information or to request services.
Smarthinking eTutoring System
All BCC students - not just online students - can access the Smarthinking eTutoring platform.
BCC has been using Smarthinking for the past two years and in reviewing the data can say that students who used Smarthinking had a higher Average Term GPA AND Overall GPA than their peers AND were also more likely to get a C or better in their courses.
Interested in seeing the data? The PDF files linked below provide an overview of how students use Smarthinking and what the impact has been:
Over the years there have been a number of studies and articles questioning whether or not students taking courses fully or partially online are as successful (in terms of completion, retention and persistence) as those students who take classes in the face-to-face classroom. At BCC we continually review data to determine how students are doing in our courses and programs and what additional institutional or course-level interventions can help students be successful.
Since fall 2009 the average difference between eLearning completion and college completion rates has decreased to 5% The difference in completion rates is less in AY 11-12 (4%) and AY 12-13 (3%) than it had been in previous years (7% difference AY 08-09, AY 09-10, and AY 10-11). The PDF file linked below provides a fully summary of the completion rate data for both eLearning and BCC as a whole.
 Accessibility and eLearning
There are some known issues regarding specific tools in Angel. Additional information on these known issues and recommended solutions can be found here.
Certain math courses use the MyLabs or MyLabsPlus Platform from Pearson Education. Learn more about accessiblity and MyLabsPlus. You can also visit this website to learn more about the new accessibility features of MathPlayer 3 which is the plug-in needed to run MyMathLab.
For questions about accessibility options or to report a problem, please contact April Bellafiore, Dean of eLearning.
 Copyright Notice
Materials used in connection with the eLearning system may be subject to copyright protection. It is recommended that all users of the eLearning system review the college's copyright policy. Additional information on copyright can be found here.
 eLearning Policies and Procedures
- The eLearning system runs on version 8.0 of the Angel Learning Management System (LMS).
- Every credit course at BCC automatically has a course space created within eLearning.
- Faculty members will automatically have access to their course spaces once they are formally assigned to a course.
- Faculty members who are new to BCC or new to the eLearning system should contact the Center for Instructional Technology Expertise (CITE lab).
- Students are automatically added to course spaces once they register for a course, however, they will not be able to access the course space until the course start date.
- Students who are dropped or withdraw from a course will lose access to their eLearning course space and will be marked inactive in the eLearning space. Inactive students will display in red in the eLearning course rosters.
- Faculty members should use their accessBCC rosters, not their eLearning rosters, as their official course rosters for student verification purposes. Students enrolled in online courses must have actively participated in order to be marked as attending. See the Attendance Policy below for more information.
- Course spaces and all associated course data are removed every 18 months. Notification of the removal schedule and timeline will be provided to faculty members via email and through eLearning system announcements. Faculty members are responsible for saving or backing up any course data (including course grades or attendance reports) that they wish to keep. and should contact the CITE lab with any questions or for assistance.
- Every 18 months inactive users will also be removed from the system. Inactive users in this context means users who have not logged onto eLearning during an 18 month period.
Bristol Community College annually reviews its eLearning policies to ensure compliance with state and federal regulations.
 Attendance in the eLearning environment
"In a distance education context, documenting that a student has logged into an online class is not sufficient, by itself, to demonstrate academic attendance by the student. A school must demonstrate that a student participated in class or was otherwise engaged in an academically related activity, such as by contributing to an online discussion or initiating contact with a faculty member to ask a course-related question."
More information on what constitutes attendance in the online environment can be found in Volume 5, pages 59-60, of the Federal Student Aid Handbook.
Students should carefully review the course syllabus for specific course attendance and participation requirements.
 Student Verification Policy
The Higher Education Opportunity Act (HEOA) requires that institutions offering distance education or correspondence courses or programs have processes in place to ensure that the student registering for a course is the same student who participates in the course or receives course credit. Examples of such methods include:
- A secure login and password;
- Proctored examinations; and
- New or other technologies; and
- Pedagogical and related practices that are effective in verifying student identity.
Secure Login and Password
The Bristol Community College eLearning system meets these requirements by requiring a secure login and password for each student. All students registering for a course through BCC's administrative system are assigned a unique username. Students are responsible for creating and maintaining their own secure password.
 State Authorization for Distance and Online Programming
Recent amendments to the Higher Education Act of 1965 (HEA) include changes in individual State Authorization regulations that impact online, distance learning, and correspondence education providers. The specific portion of 600.9 State authorization states:
If an institution is offering postsecondary education through distance or correspondence education to students in a State in which it is not physically located or in which it is otherwise subject to State jurisdiction as determined by the State, the institution must meet any State requirements for it to be legally offering postsecondary distance or correspondence education in that State. An institution must be able to document to the Secretary the State's approval upon request. (Authority: 20 U.S.C. 1001 and 1002)
If you wish to enroll in one of our online offerings and are located outside of Massachusetts and Rhode Island, please inquire before enrolling to determine if we have acquired permission to offer online courses in your state. You may email your inquiry to eLearning@bristolcc.edu.
eLearning Complaint Resolution
BCC is required to provide current and prospective distance learning students with contact information for filing complaints. Students who desire to resolve a grievance should follow the College's Student Grievance Procedure as outlined in the BCC Student Handbook.
If an issue cannot be resolved internally, you may file a complaint with your state. The Student Grievance Contact Information for Individual States as provided by Ocean County College online, provides phone numbers, emails and/or links to state education agencies.